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Frequently Asked Questions
Find answers to the most common questions about tournaments, payments, and platform features.
TOURNAMENTS & REGISTRATION
Registering is simple! First, ensure you have a verified account. Browse the "All
Tournaments" page, select your preferred event, and click "Register Now". You'll
need to provide your team name and player details if it's a squad-based event.
Yes, as long as the match timings do not overlap. We recommend checking the schedule
of each tournament carefully before committing to multiple events to avoid
forfeitures.
PAYMENTS & REFUNDS
We support all major credit/debit cards, UPI, and Digital Wallets. All transactions
are secured via enterprise-grade encryption through our partners like Stripe and
Razorpay.
Winnings are automatically credited to your platform wallet within 24-48 hours after
the tournament conclusion. You can then withdraw the balance to your connected bank
account or original payment method.
TECHNICAL SUPPORT
Ensure you have a stable fiber connection. If the issue persists, contact our live
support via Discord or the internal ticket system immediately during the match to
document the issue.
STILL HAVE QUESTIONS?
Our support team is available 24/7 to assist you with any inquiries.